Refund policy

Final Sale Policy for our Custom New Era Hats

All custom New Era hats are final sale, meaning they cannot be returned, exchanged, or refunded under any circumstances. Due to the custom nature of these hats, each piece is made specifically for this release, ensuring exclusivity and limited availability.

Please carefully review your order before completing your purchase. This includes sizing, color, and design details, as all sales are final once placed.

Exceptions may only be made in the rare case of a manufacturer defect or a shipping error. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos for review.

By purchasing a custom New Era hat, you agree to these terms. Thank you for your support and understanding!